Bluebird Senior Tours

Reservations

Updated Information on Covid-19

**Updated 7/10/2020**

Effective immediately all Bluebird Tour Program trips through December 31st have been postponed.

Over the past month many states have entered into Phase III of reopening due to COVID-19 numbers reducing. However, over the past week we have seen states start to retract these decisions as COVID-19 cases have begun to rise again. Due to the ongoing concerns surrounding the COVID-19,and in order to ensure the safety of our participants, all Bluebird Tour trips through the remainder of 2020 have been postponed. This includes overnight trips. CDC guidance recommends that older adults take everyday precautions(opens in a new tab) to keep themselves safe, to include washing your hands often, avoiding crowds(opens in a new tab) – especially in poor ventilated areas, staying away from others who are sick, and avoiding non-essential travel.

For those participants who have already been charged for trips, Quality Tours has issued an automatic credit for a tour of your choosing in the future. However, If you desire a refund instead, Quality will be issuing refunds to those participants who write in or e-mail to request. Due to the nature of these refunds it is important that Quality has a written/e-mail request from participants to ensure disbursement. Refunds will be issued by check and all participants who have already written in are scheduled to receive their refund by check in the coming weeks.

Additionally, a revised tour schedule for tours starting in 2021 will be posted at a later date.

For more information about how to prevent the spread of germs and respiratory diseases, please visit pwcgov.org/emergency.

If you have any general questions regarding the Novel Coronavirus, you can call 1-877-ASK-VDH3

Important

We ask that you issue a check for each tour booked and indicate the date of the tour on each check. If you pay by cash, you must present the exact amount. Payment can also be made by credit card. Trip money will be accepted as soon as the reservation has been confirmed. Please refer to the Bluebird Tour Program Policy Manual for full details of the policies governing the Bluebird Program.


Bluebird Policy Manual

The current Bluebird policy manual is online at www.pwcgov.org/bluebird. It is your responsibility to make yourself aware of important information concerning your Bluebird experience.


Payment Policy

Payments for trips are due within two weeks of making the reservation. Check, exact cash, money order or credit card is accepted. If you do not make your payment within those two weeks your name can be dropped from the reservation list without notice. Receipts for payments can be emailed. When making your payment, request a receipt by providing an active email address. If you don’t have email, request a confirmation be mailed.


Refund & Cancellations

If you need to cancel your reservation, please call Quality Tour Transportation and speak with one of the agents handling the Bluebird Tour program. All cancellations are subject to an administrative fee of $5.00 for day trips and $10.00 for overnight trips. A refund will only be given if there is someone on the “standby list” to take your space. Trip cancellation insurance is available only for the overnight tours and it is highly suggested


Trip Cancellation Insurance

TRIP CANCELLATION INSURANCE IS AVAILABLE ONLY ON OVERNIGHT TOURS AND IS NOT INCLUDED in the price of the overnight trips. However, insurance is available through AIG Travel Guard and is available for everyone. Rates are based on the cost of the tour and your age. The insurance provides trip cancellation coverage, trip interruption coverage, baggage up to $500, emergency accident/sickness medical expenses up to $2,500, and emergency evacuation repatriation of remains up to $25,000. The insurance must be paid for with your first deposit or payment on the trip. The cost will be provided on request.

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